After working at large companies for so long, it’s refreshing to be able to take ideas directly to the CEO. It’s important to remember that he’s still the CEO, though, so ideas need to be thought out.
Having developers and customer service sit together is empowering. They both hear what is going on with customers, hear what is going on in the development process. Teams spend time producing quality, investing in thier own education and being proud to be apart of the Cheezburger community. It is obvious that the leadership sees teams working together as essential. The leadership removes barriers, empowers employees, sets up mentors and nurtures a culture that is focused on quality and fun; these are the key ingredients to destroying to-do lists and moving a business forward.